Privacy Policy

1. Introduction & Scope

Candy Writers Club ("we," "us," "our," or "the Guild"), operating the website https://candywriters.club, is dedicated to protecting your privacy and personal autonomy. This Privacy Policy outlines our procedures concerning the collection, storage, utilization, and disclosure of personal data acquired through our website, telephone consultations, and related advisory communications.

This policy adheres to the California Consumer Privacy Act (CCPA/CPRA), the Telephone Consumer Protection Act (TCPA), the Federal Trade Commission (FTC) guidelines, and standard international data privacy principles.

2. Information We Collect

We only collect information necessary to fulfill our mentorship, editorial evaluation, and residency advisory services:

• Contact Information: When you fill out our "Request an Instant Callback" form or call our direct telephone line, we collect your full name and telephone number.
• Inquiry Details: Information you voluntarily share during a telephone consultation, such as your preferred writing medium (game narrative, television, audio drama, conversational AI), background, and career goals.
• Technical & Usage Information: When you access our website, standard web server logs automatically log your IP address, browser type, operating system, referring URL, time stamps, and pages visited.
• Cookie Data: Non-essential tracking cookies are minimized. We store local browser preferences (such as your cookie consent selection) in your browser’s localStorage.

3. Telephone Communications & TCPA Compliance

We treat telephone privacy with paramount gravity. By entering your phone number into our callback form, you grant express consent for an authorized admissions coordinator from Candy Writers Club to contact you via telephone call regarding your inquiry.

• Zero Unsolicited Telemarketing: We will never place cold outbound marketing calls, nor do we use pre-recorded robotic telemarketing dialers (robocalls).
• Strict Prohibition on Data Sales: We NEVER sell, lease, transfer, or rent telephone numbers or SMS lists to third-party brokers, advertisers, or affiliate marketers.
• Opt-Out & Do-Not-Call Rights: You may revoke telephone contact consent at any time by simply informing the advisor on the call, sending an email to [email protected], or calling us at (213) 489-3210.

4. How We Use Collected Data

Your personal data is used strictly for legitimate commercial and educational purposes:

• To return requested phone calls and provide 1-on-1 advisory consultations;
• To evaluate qualification and aptitude for Guild Residency tracks;
• To email your requested narrative diagnostic checklist or mentor match summary;
• To maintain internal records, prevent fraud, and ensure network security;
• To comply with applicable state and federal legal obligations.

5. Data Retention & Safeguards

We implement rigorous technical, organizational, and physical safeguards to secure your personal information against unauthorized access, destruction, loss, or alteration. All electronic records are stored within secure, encrypted cloud environments. Personal contact details obtained for telephone inquiries are retained only for as long as necessary to fulfill the consultation purpose or satisfy legal audit requirements, after which they are securely purged.

6. Intellectual Property & Confidentiality (NDA)

Candy Writers Club recognizes that scripts, story treatments, and dialogue samples constitute valuable literary property. Any writing samples or creative concepts shared with our mentors during telephone triage or email follow-ups remain 100% your exclusive intellectual property. We treat all creative discussions under customary industry non-disclosure standards.

7. Your Privacy Rights (California CCPA & General US Residents)

Under applicable state privacy laws (including California Civil Code Section 1798.100 et seq.), you enjoy the following rights:

• Right to Know: You may request disclosure of the specific pieces and categories of personal information we have collected about you.
• Right to Deletion: You may request that we permanently delete any personal data collected from you, subject to statutory exemptions.
• Right to Non-Discrimination: We will never deny services, alter prices, or provide a lower quality of service should you exercise any of your privacy rights.
• Right to Opt-Out of Sale/Sharing: As stated, Candy Writers Club does NOT sell or share personal information for cross-context behavioral advertising.

8. Cookies and Tracking Technologies

Our website utilizes minimal functional cookies designed to remember user interface preferences. We do not employ intrusive spyware, keystroke loggers, or cross-site fingerprinting scripts. You may disable cookies through your browser settings without losing access to our primary telephone consultation channels.

9. Corporate Contact Information

If you have any questions, complaints, or privacy requests regarding this policy, please contact our Compliance Officer: