Privacy Policy
CandyWriters Interactive Studio ("CandyWriters", "we", "us", or "our"), operating the website candywriters.club, is committed to safeguarding the privacy and integrity of your personal information. This Privacy Policy outlines our transparent data collection, usage, and protection protocols in full compliance with United States privacy legislation, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and Google Ads Transparency & Data Collection Policies.
1. Information We Collect
We collect information you voluntarily provide to us as well as technical device information necessary for secure web operations:
- Voluntary Contact Information: When you complete our resource request forms, calculator inquiries, or contact forms, we collect your full name, work email address, telephone number, and designated platform interest.
- Technical & Telemetry Data: When you navigate our platform, our servers automatically log anonymous standard diagnostic metrics, including IP address, browser type and version, language preference, operating system, referring URL, and session timestamps.
- Cookie & Session Data: We utilize essential cookies and local storage tokens to remember your cookie consent preferences and user interface state.
2. Purpose and Legal Basis of Processing
We process personal information exclusively for legitimate business and technical support purposes:
- Fulfilling requests for our free Interactive Character Architectural Blueprint, 3D rigging guides, and neural voice models;
- Providing tailored technical specifications based on your interactive resource calculator inputs;
- Answering customer inquiries and providing direct technical onboarding support;
- Monitoring server health, preventing malicious automation or distributed denial of service (DDoS) attacks, and ensuring platform reliability;
- Maintaining full compliance with United States federal and state regulatory requirements.
3. California Consumer Privacy Rights (CCPA / CPRA)
If you are a resident of California or states with comparable comprehensive privacy frameworks (e.g., Virginia, Colorado, Texas, Connecticut), you possess specific statutory rights regarding your personal information:
- Right to Know / Access: You have the right to request disclosure of the specific categories and pieces of personal information we have collected about you over the preceding 12 months.
- Right to Deletion: You have the right to request that we delete any personal information collected from you, subject to legal verification and statutory retention exemptions.
- Right to Correct: You have the right to request correction of inaccurate personal data maintained in our records.
- Right to Non-Discrimination: We will never deny services, alter quality of free resources, or discriminate against you for exercising any of your statutory privacy rights.
- No Sale / Sharing of Personal Information: We do not sell personal data for monetary or other valuable consideration, nor do we share personal data for cross-context behavioral advertising.
4. Cookies and Web Storage
CandyWriters utilizes necessary first-party cookies and HTML5 localStorage to store user consent states. We do not embed intrusive third-party cross-site trackers or unauthorized third-party tracking pixels. You may disable cookies at any time via your browser settings; however, certain site features (such as persistent layout preferences) may be impacted.
5. Data Retention and Security Protocols
We implement industry-standard administrative, physical, and technical safeguards (including TLS 1.3 encryption for in-transit data and AES-256 for resting data stores). We retain submitted contact information only for the duration necessary to satisfy the purpose for which it was collected (typically up to 24 months from last user engagement) or to comply with statutory legal obligations.
6. Children's Online Privacy (COPPA Compliance)
CandyWriters Interactive Studio is a professional developer resource designed exclusively for business and engineering professionals aged 18 and older. We do not knowingly solicit or collect personal information from individuals under the age of 13. If you believe a minor has submitted personal information to our platform, please notify us immediately for prompt deletion.
7. Contact Information and Data Requests
To submit a verifiable consumer privacy request, exercise your CCPA rights, or obtain clarification regarding this policy, please contact our Data Governance Officer:
Attn: Privacy & Data Protection Officer
Physical Address: 500 W 2nd St, Suite 1900, Austin, TX 78701, USA
Telephone: +1 (512) 843-2910
Official Email: [email protected]
Operating Hours: Monday – Friday: 8:00 AM – 6:00 PM CST